• Home
  • IVR/Smart ACD
Breadcrum

IVR/Smart ACD

Give your business a professional look by investing in a technology that replaces a receptionist and thus, helps reduce operational cost. The Interactive voice response service of galaxy+ directs the customer to reach the right department and also makes agents more productive by providing important and timely customer information at their fingertips, as a result, promoting happy customers. Whereas, Automatic Call Distributor (ACDs) add up to the value of any company by streamlining business processes and improving customer communication where the customers will benefit from a seamless and consistent experience and agents will benefit from more effective call routing. Hence, the mixture of two, intelligently route calls within a company, thereby getting a huge ROI on the sound investment.

Doubt is the incentive to truth and enquire leads the way !

Enquire

Esteemed Customers We've had the Pleasure to work with !

  • Our Clients
  • Our Clients
  • Our Clients
  • Our Clients
  • Our Clients

Connect in Touch With Us