An easy to install and configure outbound calling software that dials more than one number for one agent depending upon the connectivity ratio. The predictive dialer service of Galaxy+ increases the caller productivity and also screens out no-answers, busy signals, answering machines and disconnected number. It dials multiple numbers at one time. The agent will immediately be connected to a new customer when they hang up their previous call. The dialer also predicts the percentage of calls that go unanswered in a particular call list, and dials numbers more aggressively as needed. With a predictive dialer, very little time is spent between calls at all and agent talk time is maximized.